{"id":163804,"date":"2015-06-11T16:03:51","date_gmt":"2015-06-11T14:03:51","guid":{"rendered":"https:\/\/susppiro.com\/faq\/"},"modified":"2025-05-13T21:12:20","modified_gmt":"2025-05-13T19:12:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/susppiro.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;40&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; back_color=&#8221;color-wayh&#8221; back_image=&#8221;158372&#8243; back_position=&#8221;center bottom&#8221; parallax=&#8221;yes&#8221; overlay_color=&#8221;color-nhtu&#8221; overlay_alpha=&#8221;80&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; enable_bottom_divider=&#8221;default&#8221; bottom_divider=&#8221;gradient&#8221; shape_bottom_h_use_pixel=&#8221;true&#8221; shape_bottom_height_percent=&#8221;100&#8243; shape_bottom_color=&#8221;color-wayh&#8221; shape_bottom_opacity=&#8221;50&#8243; shape_bottom_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;446263&#8243; back_color_type=&#8221;uncode-palette&#8221; shape_bottom_color_type=&#8221;uncode-palette&#8221; overlay_color_type=&#8221;uncode-palette&#8221;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;bottom&#8221; gutter_size=&#8221;3&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;335162&#8243;][vc_custom_heading heading_semantic=&#8221;h1&#8243; text_size=&#8221;fontsize-445851&#8243; text_weight=&#8221;700&#8243; text_height=&#8221;fontheight-578034&#8243; text_uppercase=&#8221;&#8221; uncode_shortcode_id=&#8221;245493&#8243; el_class=&#8221;my-heading&#8221;]FAQ[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;105220&#8243;]H\u00e4ufige Fragen[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; overlay_alpha=&#8221;100&#8243; gutter_size=&#8221;100&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; style=&#8221;inherited&#8221;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;790384&#8243;][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h3&#8243; text_space=&#8221;fontspace-781688&#8243; uncode_shortcode_id=&#8221;165341&#8243;]Allgemeine Fragen[\/vc_custom_heading][vc_accordion typography=&#8221;advanced&#8221; sign=&#8221;plus&#8221; content_border=&#8221;yes&#8221; title_padding=&#8221;yes&#8221; gutter_simple=&#8221;1&#8243; no_h_padding=&#8221;yes&#8221; titles_size=&#8221;h5&#8243; titles_weight=&#8221;500&#8243; active_tab=&#8221;0&#8243; uncode_shortcode_id=&#8221;561374&#8243;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Zahlungen&#8221; tab_id=&#8221;24a731b5-e185-3&#8243;][vc_column_text uncode_shortcode_id=&#8221;197376&#8243;]Sie k\u00f6nnen mit Kredit-\/Debitkarte (Visa, MasterCard), PayPal, Apple Pay oder Google Pay bezahlen.<\/p>\n<p>In Susppiro nehmen wir die Sicherheit sehr ernst und ihre vertraulichen Daten werden gesch\u00fctzt und an das Bankunternehmen (Redsys oder PayPal) verschl\u00fcsselt, sodass niemand diese Informationen zu unsachgem\u00e4\u00df einsetzen kann.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;In welchen L\u00e4ndern werden Sendungen?&#8221; tab_id=&#8221;51669b3a-8e8e-2&#8243;][vc_column_text uncode_shortcode_id=&#8221;866500&#8243;]Wir schicken Bestellungen an die Halbinsel Spanien und die Balearic Islands.<\/p>\n<p>Europa: Deutschland, \u00d6sterreich, Belgien, D\u00e4nemark, Slowakei, Slowenien, Frankreich, Ungarn, Irland, Italien, Luxemburg, Niederlande, Polen, Portugal, Gro\u00dfbritannien, Tschechischer Repr\u00e4sentant, Schweden.<\/p>\n<p>Rest der Welt: bald.<\/p>\n<p>Wenn Sie Fragen zu Sendungen in Ihr Land haben, k\u00f6nnen Sie uns unter customerservice@susppiro.com kontaktieren.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Wie lange dauert es, um meine Bestellung zu erhalten?&#8221; tab_id=&#8221;ef5915c9-1af0-2&#8243;][vc_column_text uncode_shortcode_id=&#8221;213466&#8243;]Die Lieferfrist wird aus dem Abgang unserer Gesch\u00e4fte z\u00e4hlen.<\/p>\n<p>Lieferbegriff:<\/p>\n<ul>\n<li>Spanien: 1-5 Tage<\/li>\n<li>Europa: 5-10 Tage<\/li>\n<li>Rest der Welt: bald<\/li>\n<\/ul>\n<p>L\u00e4ngere Lieferfristen k\u00f6nnen variieren, da die Ferien nicht in der Stadt des Ziels oder an Samstagen enthalten sind und in der Hochsaison etwas l\u00e4nger dauern k\u00f6nnen.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Wie viel kosten Versandkosten?&#8221; tab_id=&#8221;0a882431-6c4b-0&#8243;][vc_column_text uncode_shortcode_id=&#8221;960611&#8243;]Die Versandkosten variieren je nach Ziel Ihrer Bestellung. Um Informationen \u00fcber den Versandpreis zu erhalten, f\u00fcgen Sie die Produkte hinzu, die Sie aus dem Korb kaufen m\u00f6chten, und gehen Sie mit der Zahlung fort.<\/p>\n<ul>\n<li>Halbinsel und Portugalspanien: 5,95 \u20ac<\/li>\n<li>Baleareninseln: 7,95 \u20ac<\/li>\n<li>Europa: 12,95 \u20ac<\/li>\n<li>Vereinigtes K\u00f6nigreich: 14,95 \u20ac<\/li>\n<li>Schweden: 19,95 \u20ac<\/li>\n<li>Rest der Welt: bald<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Kann ich das von mir gekaufte Produkt stornieren oder \u00e4ndern?&#8221; tab_id=&#8221;1742574478212-4-1&#8243;][vc_column_text uncode_shortcode_id=&#8221;214202&#8243;]Wenn die Bestellung in unseren Filialen bearbeitet wird, k\u00f6nnen wir sie \u00e4ndern, sofern das Produkt den gleichen Wert hat wie der erworbene und es gibt Aktien. Senden Sie uns eine E -Mail mit der Bestellnummer und dem gew\u00fcnschten Produkt.<\/p>\n<p>Sobald die Bestellung abgeschlossen ist und aus unseren Gesch\u00e4ften herausgegeben wurde, k\u00f6nnen wir sie nicht \u00e4ndern oder stornieren.<\/p>\n<p>\u00c4nderungen: direkte \u00c4nderungen werden nicht akzeptiert. Wenn Sie ein anderes Produkt w\u00fcnschen, k\u00f6nnen Sie eine neue Bestellung erstellen.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; shift_y=&#8221;0&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; medium_width=&#8221;0&#8243; zoom_width=&#8221;0&#8243; zoom_height=&#8221;0&#8243; width=&#8221;1\/1&#8243;][vc_separarator sep_color = &#8220;, Standard&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;40&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;4&#8243; bottom_padding=&#8221;4&#8243; 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